This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products (“Products”) listed on our website https://estore.manchester.ac.uk/ (“our site”) to you. Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

Please click on the button marked I Accept at the end of these terms and conditions if you accept them. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our site.

1. Information about us

1.1 http://estore.manchester.ac.uk/ is a site operated by The University of Manchester (“we”).

1.2 We are a Royal Charter corporation registered in England and Wales under number RC000797 and an exempt charity with our registered office at Oxford Road, Manchester, M13 9PL.

1.3 Our main trading address is Oxford Road, Manchester, M13 9PL.

1.4 Our VAT number is GB 849 7389 56.

2. Service availability

Unfortunately we are unable to accept orders for umbrellas from individuals based outside the United Kingdom.

3. Your status

By placing an order through our site, you warrant that:

(a) You are legally capable of entering into binding contracts; and

(b) You are at least 18 years old.

4. How the contract is formed between you and us

4.1 After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (“Dispatch Confirmation”). The contract between us (“Contract”) will only be formed when we send you the Dispatch Confirmation.

4.2 The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

5. Our status

5.1 We may also provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking, that products you purchase from third party sellers through our site, or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party seller. We will notify you when a third party is involved in a transaction, and we may disclose your customer information related to that transaction to the third party seller.

6. Consumer rights

6.1 If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in clause 10).

6.2 To cancel a Contract, you must inform us in writing. You must also return the Product(s) to us immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

6.3 You will not have any right to cancel a Contract for the supply of any of the following Products:

(a) Any goods which are capable of being personalised and which you ask us to personalise for you;

(b) Audio or video recordings or computer software which we deliver to you sealed and which you unseal;

6.4 Details of this statutory right, and an explanation of how to exercise it, are provided in the Dispatch Confirmation. This provision does not affect your statutory rights.

7. Availability and delivery

Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date of the Dispatch Confirmation, unless there are exceptional circumstances.

8. Risk and title

8.1 The Products will be at your risk from the time of delivery.

8.2 Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

9. Price and payment

9.1 The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.

9.2 These prices include VAT but exclude delivery costs, which will be added to the total amount due as set out in our Delivery Guide [INSERT AS LINK TO SITE'S DELIVERY GUIDE].

9.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.

9.4 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product's correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

9.5 We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.

9.6 Payment for all Products must be by credit or debit card. We accept payment with the following credit and debit cards only Visa, Mastercard, Maestro, Solo and JCB. We will charge your credit or debit card when you place your order

10. Our refunds policy

10.1 When you return a Product to us:

(a) because you have cancelled the Contract between us within the seven-day cooling-off period (see clause 6.1), we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation. In this case, we will refund the price of the Product in full, including the cost of sending the item to you. However, you will be responsible for the cost of returning the item to us.

(b) for any other reason (for instance, because you have notified us in accordance with clause 20 that you do not agree to any change in these terms and conditions or in any of our policies, or because you claim that the Product is defective), we will examine the returned Product and will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund for the defective Product. Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us.

10.2 We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

11. Our liability

11.1 We warrant to you that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.

11.2 Our liability for losses you suffer as a result of us breaking this agreement including deliberate breaches is strictly limited to the purchase price of the Product you purchased and any losses which are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.

11.3 This does not include or limit in any way our liability:

(a) For death or personal injury caused by our negligence;

(b) Under section 2(3) of the Consumer Protection Act 1987;

(d) For any deliberate breaches of these Terms by us that would entitle you to terminate the contract between us.

(e) For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

11.4 We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us, including but not limited to:

(a) loss of income or revenue

(b) loss of business

(d) loss of anticipated savings

(e) loss of data

(f) loss of data, or

(g) waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise;provided that this clause 11.4 shall not prevent claims for loss of or damage to your tangible property that fall within the terms of clause 11.1 or clause 11.2 or any other claims for direct financial loss that are not excluded by any of categories (a) to (g) inclusive of this clause 11.4.

11.5 Where you buy any Product from a third party seller through our site, the seller's individual liability will be set out in the seller's terms and conditions.

12. Import duty

12.1 If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

12.2 Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

13. Written communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

14. Notices

All notices given by you to us must be given to The University of Manchester at [email protected]. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 13 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

15. Transfer of rights and obligations

15.1 The contract between you and us is binding on you and us and on our respective successors and assigns.

15.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

15.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

16. Events outside our control

16.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).

16.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

(a) Strikes, lock-outs or other industrial action.

(b) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.

(d) Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

(e) Impossibility of the use of public or private telecommunications networks.

(f) The acts, decrees, legislation, regulations or restrictions of any government.

16.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

17. Waiver

17.1 If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

17.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.

17.3 No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 14 above.

18. Severability

If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

19. Entire agreement

We intend to rely upon these terms and conditions and any document expressly referred to in them in relation to the subject matter of any Contract. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these terms and conditions to be confirmed in writing.

20. Our right to vary these terms and conditions

20.1 We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.

20.2 You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

21. Law and jurisdiction

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

TERMS & CONDITIONS FOR SUPPLY OF BLU-RAY/DVD SET OR DVD

1. INTERPRETATION

1.1 The definitions in this clause apply in the terms and conditions set out in this document:

Force Majeure Event

Shall have the meaning given in clause 9.

Goods

The products that we are selling to you as set out in the Order.

Order

Your order for the Goods placed using the on-line store located at http://estore.manchester.ac.uk/

Order Confirmation

Shall have the meaning set out in clause 2.5.

Terms

The terms and conditions set out in this document.

Writing or written

Includes Faxes and e-mail.

1.2 Headings do not affect the interpretation of these terms.

2. BASIS OF SALE

2.1 These Terms, the Order and our price list are considered by us to set out the whole agreement between you and us for the sale of the Goods. Please check that the details in the Terms or on the Order are complete and accurate before you commit yourself to the contract. If you think that there is a mistake, please make sure that you ask us to confirm any changes in writing, as we only accept responsibility for statements and representations made in writing by our authorised employees and agents. Please ensure that you read and understand these Terms before you sign and submit the Order, because you will be bound by the Terms once a contract comes into existence between us, in accordance with clause 2.5.

2.2 Any samples, drawings, descriptions or advertising we issue, and any descriptions or illustrations contained in our catalogues or brochures, are issued or published solely to provide you with an approximate idea of the Goods they describe. They do not form part of the contract between you and us or any other contract between you and us for the sale of the Goods.

2.3 If any of these Terms are inconsistent with any term of the Order, the Order shall prevail.

2.4 The Order is an offer by you to enter into a binding contract, which we are free to accept or decline at our absolute discretion.

2.5 These Terms shall become binding on you and us when:

(a) we issue you with written acceptance of an Order; or

(b) we notify you that the Goods are ready,

whichever is the earlier, at which point a contract shall come into existence between us.

2.6 Any quotation for the Goods is given on the basis that a binding contract shall only come into existence in accordance with clause 2.5. A quotation shall be valid for a period of 28 calendar days from its date of issue, unless we notify you in writing that we have withdrawn it during this period.

2.7 We shall assign an order number to the Order and inform you of it. Please quote the order number in all subsequent correspondence with us relating to the Order.

2.8 You may within 7 working days of placing an Order amend an Order by providing us with written notice. If you amend an Order, your liability to us shall be limited to payment to us of all costs we reasonably incur in fulfilling the Order until we receive your amendment or cancellation, except that where the amendment results from our failure to comply with these Terms you shall have no liability to us for it.

2.9 We have the right to revise and amend these Terms from time to time. You will be subject to the policies and terms in force at the time that you order the Goods from us, unless any change to those policies or these Terms is required by law or government or regulatory authority (in which case, it will apply to orders you have previously placed that we have not yet fulfilled).

3. THE GOODS

3.1 We warrant that on delivery the Goods shall:

(a) conform in all material respects with their description subject to any qualification or representation contained in the brochures, advertisements or other documentation;

(b) be of satisfactory quality;

(d) be free from material defects in design, material and workmanship; and

(e) comply with all applicable statutory and regulatory requirements for selling the Goods in the United Kingdom.

3.2 This warranty is in addition to your legal rights in relation to Goods which are faulty or which otherwise do not conform with these Terms. Advice about your legal rights is available from your local Citizens' Advice Bureau or trading standards office.

3.3 This warranty does not apply to any defect in the Goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, if you use the Goods in a way that we do not recommend, your failure to follow our instructions, or any alteration or repair you carry out without our prior written approval.

3.4 We will take reasonable steps to pack the Goods properly and to ensure that you receive your order in good condition.

3.5 These Terms apply to any repaired or replacement Goods we supply to you in the unlikely event that the original Goods are faulty or do not otherwise conform with these Terms.

4. DELIVERY

4.1 We will deliver them to you within 30 calendar days of the date set out in the Order or on which we notify you that they are ready.

4.2 Alternatively, you may collect the Goods from us but you need to notify us of your wish to collect on the Order so we can contact you when the Goods are ready for collection.

4.3 Delivery of the Order shall be completed either when we deliver the Goods to you or if you have notified us of your wish to collect the Goods when you collect them from us.

4.4 We will take reasonable steps to meet the delivery date set out on the Order or as otherwise agreed between us in writing. However, occasionally delivery may be affected by factors beyond our control and so cannot be guaranteed. We will let you know if we become aware of an unexpected delay and will arrange a new delivery date with you. Please allow extra time for deliveries to places outside Europe.

4.5 If you fail to take delivery of an Order within 14 calendar days of the date on which we notify you that the Goods are ready, then, except where this failure is caused by our failure to comply with these Terms or by an event beyond your control:

(a) we will store the Goods until delivery takes place and may charge you a reasonable sum to cover expenses and insurance.

(b) we shall have no liability to you for late delivery.

4.5 If we are not able to deliver the whole of the Order at one time due to operational reasons or shortage of stock, we will deliver the order in instalments. We will not charge you extra delivery costs for this. If you ask us to deliver the Order in instalments, we may charge you extra delivery costs. Each instalment shall constitute a separate contract. If we are late delivering an instalment or one instalment is faulty, that will not entitle you to cancel any other instalment.

5. DEFECTIVE GOODS AND RETURNS

5.1 In the unlikely event that the Goods do not conform with these Terms, please let us know as soon as possible after delivery. We will ask you to return the Goods to us at our cost and once we have checked that the Goods are faulty, we will:

(a) provide you with a full or partial refund; or

(b) replace the Goods; or

5.2 These Terms will apply to any repaired or replacement Goods we supply to you.

6. CANCELLATION

6.1 You may cancel the Order at any time before the Goods have been delivered to you by providing us with written notice and we will refund your money within 30 calendar days.

6.2 You may cancel the contract within 7 working days of delivery of the Goods by providing us with written notice and return the Goods to us at our cost and we will refund your money within 30 calendar days of receiving the notice of cancellation.

7. TITLE AND RISK

7.1 The Goods will be your responsibility from the time of delivery or if you are collecting them from when you collect the Goods from us.

7.2 Ownership of the Goods will only pass to you when we receive payment in full of all sums due for the Goods, including delivery charges.

8. PRICE AND PAYMENT

8.1 The price of the Goods will be as set out in the quotation we provided to you or, if we have not provided a quotation or the quotation has expired, in our price list in force at the time we confirm your Order. Prices are liable to change at any time, but price changes will not affect Orders that we have confirmed in writing.

8.2 These prices include VAT. However, if the rate of VAT changes between the date of the Order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Goods in full before the change in the rate of VAT takes effect.

8.3 These prices exclude delivery costs, which will be added to the total amount due.

8.4 It is always possible that, despite our best efforts, some of the Goods we sell may be incorrectly priced. We will normally check prices as part of our dispatch procedures so that, where the Goods' correct price is less than our stated price, we will charge the lower amount when dispatching the Goods to you. If the Goods' correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Goods, or reject the Order and tell you. If the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing, we do not have to provide the Goods to you at the incorrect (lower) price.

8.5 Payment for all Goods must be made in advance by credit or debit card. We accept payment by cash, cheque and all debit and credit cards issued by UK recognised banks. We will charge your credit or debit card when you place your order.

8.6 Without limiting any other remedies or rights that we may have, if you do not pay us on time, we may cancel or suspend any other outstanding Order until you have paid the outstanding amounts.

8.7 Clause 8.6 shall not apply for the period of the dispute if you dispute the payment owing in good faith and let us know promptly after you have received the invoice that you dispute it.

9. LIMITATION OF LIABILITY

9.1 Subject to clause 9.2, if either of us fails to comply with these Terms, neither of us shall be responsible for any losses that the other suffers as a result, except for those losses which are a foreseeable consequence of the failure to comply with these Terms.

9.2 Neither of us shall be responsible for losses that result from our failure to comply with these Terms including, but not limited to, losses that fall into the following categories:

(a) loss of income or revenue;

(b) loss of business;

(d) loss of data; or

(e) any waste of time.

However, this clause 9.2 shall not prevent claims for foreseeable loss of, or damage to, your physical property.

9.3 This clause does not include or limit in any way our liability for:

(a) death or personal injury caused by our negligence; or

(b) fraud or fraudulent misrepresentation; or

(c) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; or

(d) losses for which it is prohibited by section 7 of the Consumer Protection Act 1987 to limit liability; or

(e) any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude our liability.

10. EVENTS OUTSIDE OUR CONTROL

10.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control (Force Majeure Event).

10.2 A Force Majeure Event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes, in particular (without limitation), the following:

(a) strikes, lock-outs or other industrial action; or

(b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; or

(d) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; or

(e) impossibility of the use of public or private telecommunications networks.

10.3 Our obligations under these Terms are suspended for the period that the Force Majeure Event continues, and we will have an extension of time to perform these obligations for the duration of that period. We will take reasonable steps to bring the Force Majeure Event to a close or to find a solution by which our obligations under these Terms can be performed despite the Force Majeure Event.

11. ASSIGNMENT

You may not transfer any of your rights or obligations under these Terms to another person without our prior written consent, which we will not withhold unreasonably. We can transfer all or any of our rights and obligations under these Terms to another organisation, but this will not affect your rights under these Terms.

12. NOTICES

All notices sent by you to us must be sent to The University of Manchester, Audio Visual Centre, Humanities Bridgeford Street Building, Oxford Road, Manchester, M13 9PL or email [email protected]. We may give notice to you at either the e-mail or postal address you provide to us in the Order. Notice will be deemed received and properly served 24 hours after an e-mail is sent or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that the e-mail was sent to the specified e-mail address of the addressee.

13. GENERAL

13.1 If any court or competent authority decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

13.2 If we fail, at any time while these Terms are in force, to insist that you perform any of your obligations under these Terms, or if we do not exercise any of our rights or remedies under these Terms, that will not mean that we have waived such rights or remedies and will not mean that you do not have to comply with those obligations. If we do waive a default by you, that will not mean that we will automatically waive any subsequent default by you. No waiver by us of any of these Terms shall be effective unless we expressly say that it is a waiver and we tell you so in writing.

13.3 A person who is not party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.

13.4 These Terms shall be governed by English law and we both agree to the non-exclusive jurisdiction of the English courts.

TERMS & CONDITION FOR ARMITAGE FITNESS SUITE MEMBERSHIP

1 Membership

Your choice of membership category on joining, will determine the fees you pay and any restrictions that may apply to your use of the Fitness Suite. Membership is for the complete duration of the membership type and no refund will be made, save where illness or injury prevents use of the Fitness Suite and this is supported by a medical certificate.

New memberships will commence on the date the orientation session is first booked for. If an orientation session is subsequently re-scheduled, the commencement date of the membership will not be adjusted.

You must be aged 16 or over on the date of purchasing your membership.

The Centre may terminate your membership immediately if:

1.1 You commit a serious or repeated breach of these terms or the Centre Rules

1.2 Your behaviour or conduct is reasonably deemed by the Centre to be improper or likely to endanger the welfare or safety of the Centre, Centre staff or other customers or visitors

1.3 You provide false or misleading details when applying for membership

1.4 You misuse your Fitness Suite membership card

If your membership is terminated for any of the above reasons, no refund will be given for the unexpired portion of the membership nor for any joining fee paid

2 Membership Card

You will be issued with an Armitage Centre Fitness Suite membership card which is personal to you. You agree to a digital photograph of yourself being taken by the Centre for the purpose of entry control. Your membership card must be taken to Centre Reception on each visit before using the facilities. Any loss of your card should be reported to the Centre immediately. A charge of £5.00 will be made for a replacement card.

3 Entry & Exit

Entry to the Fitness Suite is only permitted by exchanging a membership card for a key fob at Centre Reception and using the key fob to gain admission via the Fitness Suite entrance door. Emergency exits, which are clearly marked, are there in the interests of safety and members must not interfere with them for any reason. Any member found to be securing admission to the Fitness Suite for a non-member will have his/her membership terminated with immediate effect and no refund will be given for the unexpired portion of the membership.

4 Facilities

Details of the Centre opening hours are displayed on notices at the Centre. When it is necessary for the Centre to change or restrict opening hours or facilities available, for example for maintenance or refurbishment, notices will be displayed at the Centre reasonably in advance.

5 Accidents

Any accident or injury you may have at the Centre must be reported as soon as possible to the Duty Manager, via any member of Centre staff.

6 Valuables & Liability

Lockers are provided for the storage of personal items however we advise you not to bring valuables to the Centre. The Centre will not be liable to you (except to the extent that it is negligent or in breach of any legal duty) for:

6.1 Any loss or damage to possessions not locked into one of the lockers provided

6.2 The criminal acts of any person on the premises such as theft from lockers or vehicles

6.3 Loss or damage caused through misuse of stolen items

6.4 Damage to or loss of or from vehicles or bicycles left in the Centre or the car park

7 Member Details

It is your responsibility to keep the Centre up to date with any changes to your contact details

8 Use of facilities

Your use of any of the equipment or facilities of the Fitness Suite is entirely at your own risk, except to the extent that there is any negligence or breach of legal duty by the Centre or its staff. An orientation session is compulsory on joining the Fitness Suite. You must not use any equipment or undertake any activity unless you are satisfied that you are competent to do so safely and properly. You are under a duty to safeguard your own health and safety and that of others whilst using the equipment and facilities in the Centre. You will be responsible for any harm or injury that you cause to yourself or another person or to the Centre to the extent that it is caused through your improper or unsafe use of the equipment or facilities. The Centre will not be liable for any loss, harm or injury to you to the extent that this is caused by your unsafe or improper use of the equipment or facilities or your failing to advise Centre staff of a medical condition relevant to your use of these.

9 Rules

Members must comply with the Fitness Suite Rules which are detailed below and with the Centre Rules which are displayed at Centre Reception.

10 Fitness Suite Rules

10.1 Personal belongings - Bags, coats etc. are not permitted in the Fitness Suite and members will be asked to remove them.

10.2 Dress Code - Appropriate footwear (which must protect toes) and tops and other appropriate clothing must be worn in the Fitness Suite at all times.

10.3 Safety & hygiene - In the interests of safety and hygiene no cups, glasses, glass bottles, food or alcohol are permitted in the Fitness Suite.

10.4 Behaviour - If any member is causing a nuisance or annoyance to other members or Centre staff, misusing the Centre facilities or generally behaving inappropriately, the Centre reserves the right, acting reasonably, to refuse admission or suspend or terminate membership. In particular, abusive language, threatening or violent behaviour will not be tolerated.

10.5 Mobile phones - For reasons of safety and courtesy to other members the use of mobile phones is prohibited in the Fitness Suite.

http://www.sport.manchester.ac.uk/armitage-site-facilities

TERMS & CONDITIONS FOR SUPPLY OF EXAM RESITS

Students must check that the exams they have listed in their resit timetable are the correct exams they should be taking.

The £75 fee is a single charge (regardless of the number of exams being taken) for the exam resit period concerned e.g. August/September 2010.

There will be no refund in circumstances where you do not attend the exam.

TERMS & CONDITIONS FOR SUPPLY OF FIELDCOURSES

1. The cancellation charge for cancellation by a fieldcourse participant is 100%, regardless of the cause of cancellation. No refund will be offered. However, if a successful travel insurance claim is made by the School against the University Business Travel Insurance for inability to travel due to ill-health, a partial or full refund may be offered.

2. Should the University be forced to cancel the fieldcourse due to circumstances outside its control, for example extreme weather conditions, a full refund will be provided. The University reserves the right to amend this condition should the terms of its travel insurance policy be amended by its insurer.

TERMS & CONDITIONS FOR THE SALE OF TRANSCRIPTS

1. Transcripts will be issued only to students who have no debt to the University. If you have an outstanding debt to the University a transcript will not be released until the debt is fully settled. If you have a debt to the University and have made a payment for a transcript please contact the Student Services Centre (email:[email protected] or telephone: 0161 275 5000) to arrange a refund.

2. The University will endeavour to deliver transcripts within 8 weeks of receipt of the payment.

3. In the event that the University is unable to provide a full transcript of marks you will be sent a confirmation of award and your payment will be refunded.

4. Transcripts will only be available once marks have been fully ratified by the appropriate examining authority, payments received in advance of completion will be held until the ratified marks are available.

TERMS & CONDITIONS FOR THE SALE OF FIELDWORK EQUIPMENT

1. In these Conditions, the Delivery Address means the address specified in the personal details you, the Buyer, have supplied. The Collection Point means the designated site as detailed in the instructions on the University Shop Web Site.

2. The contract will be subject to these Conditions of Sale, to the exclusion of all other terms and conditions.

3. Any date specified by the University for delivery/collection of the Goods is intended to be an estimate, and delivery will be within a reasonable time.

4. If for any reason the Buyer will not accept delivery of the Goods when the University notifies the Buyer that they are ready for delivery (the time of delivery/collection), or the University is unable to deliver the Goods on time because the Buyer has not provided appropriate instructions or the Buyer has not collected the goods from the Collection Point:-

(i) risk in the Goods will pass to the Buyer

(ii) the Goods will be deemed to have been delivered; and

(iii) the University may store the Goods until delivery/collection, where upon the Buyer will be liable for all related costs and expenses (including, without limitation, storage and insurance).

5. The Goods are at the risk of the Buyer from the time of delivery/collection. Ownership of the Goods will not pass to the Buyer until the University has received cleared payment in full in respect of the Goods.

6. Unless otherwise agreed by the University in writing, the price for the Goods will be the price as displayed on the University Shop Web Site. That price is subject to the addition of all costs or charges in relation to postage, carriage and insurance, where applicable, and payment must be received in advance in all transactions.

7. The Buyer will make all payments due, in advance, under the contract of sale, without any deduction.

8. The University confirms that (subject to the other provisions of these Conditions) upon delivery the Goods will be of satisfactory quality within the meaning of the Sale of Goods Act 1979. The University will not be liable for a breach of this Condition unless:

(i) the Buyer gives written notice of the defect to the University, and (if the defect is as a result of damage in transit) to the carrier, within fourteen (14) days after the time when the Buyer discovers or ought to have discovered the defect; and

(ii) the University is given a reasonable opportunity after receiving the notice to examine the Goods, and the Buyer (if asked to do so by the University) returns the Goods to the University, at the Buyer's cost, for the examination to take place there.

9. The University will not be liable for a breach of Condition 8 if:

(i) the Buyer makes any further use of the Goods after giving notice; or

(ii) the defect arises because the Buyer failed to follow the University's instructions as to the storage, installation, commissioning, use or maintenance of the Goods or (if there are none) good trade practice; or

(iii) the Buyer alters or repairs the Goods without the consent of the University.

10. All warranties, conditions and other terms implied by statute or common law (save for the conditions implied by section 12 of the Sale of Goods Act 1979) are, to the fullest extent permitted by law, excluded from the contract.

11. Subject to Condition 10:

(i) the University's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise arising in connection with the performance or contemplated performance of the contract will be limited to the price of the Goods; and

(ii) the University will not be liable to the Buyer for loss of profit, loss of business or depletion of goodwill nor for any indirect or consequential liability, loss or damage which arises out of or in connection with the contract.

12. The University reserves the right to defer the date of delivery / collection or to cancel the contract in the case of any strike, lockout, disorder, fire, explosion, accident or stoppage of or affecting the University's business or work which is beyond its reasonable control and which prevents or hinders the delivery of the Goods.

13. Cancellation. Please be aware that if you change your mind you have the right to cancel the online transaction within the applicable specified time limit, which is seven (7) working days from the day after receipt of the Goods. If you do wish to cancel you must inform the University in writing (by letter, fax or email). The Goods must be returned immediately to the University. Refunds will be made as soon as possible following cancellation, or within thirty (30) days at the latest.

TERMS & CONDITIONS FOR SHORT COURSES IN EGYPTOLOGY PRIOR TO AND INCLUDING FEBRUARY 2011

1. Full payment of the course fees must be received prior to commencement of the course.

2. Please note that courses have minimum attendance levels and may be cancelled if too few bookings are received. We reserve the right to amend or cancel courses. If we cancel a course we shall give you at least one week's notice and you will have the option of transferring to another course or of having a full refund of the fees.

3. If you wish to cancel your place on a course, your request should be made in writing (via letter or email) to the Distance-Learning Office. If your written request is received one week or less after the course start-date, you will receive a full refund of you fees, minus a £30 charge. If your written request is received more than one week after the start-date, 100% of the course fees will be retained.

4. Non-attendance of classes due to illness or for personal or professional reasons does not provide the right to refunds, extra tuition or a transfer. However, in such an event we will consider all the circumstances and take such action that we consider to be fair and reasonable.

5. On completion of your course, The University of Manchester will provide you with a certificate of attendance.

6. In the interests of all course participants, the organisers reserve the right to enforce the removal of any student whose behaviour or demeanour is, in their view, considered unacceptable.

7. Through applying for a course, applicants are deemed to have accepted the Terms and Conditions.

SALE OF BEDDING PACKS VICTORIA PARK/FALLOWFIELD/CITY CAMPUS

Conditions of Purchase:

Orders must be placed a minimum of 48 hours prior to the start date of your Accommodation Contract.

Orders received after this time will still be processed but there may be a delay in supplying the pack to your room by your Accommodation Contract start date

For hygiene reasons, packs are non returnable if the seal is broken

If you do need to return a bedding pack to us, you must do so within 7 days of purchase. We will process the refund due to you as soon as possible and, in any case, within 30 days of the day you returned the pack. In this case, we will refund the price of the pack in full providing the seal has not been broken.

SALE OF CAR PARK PERMITS FALLOWFIELD CAMPUS

Conditions of Purchase:

Permits will not be issued without proof of purchase

A maximum of one permit per student can be purchased and all permits issued are for students who are resident in University accommodation only.

No liability is accepted by the University in respect of any loss, theft, accident, damage or injury suffered or inflicted by such persons or vehicles.

Vehicles must not be driven or parked on designated pedestrian areas or walkways and must not be parked in prohibited areas as indicated by notices, hatched areas, double yellow lines, or where the vehicle is likely to cause an obstruction or restrict access for emergency vehicles.

Disabled spaces are strictly for use by those who are mobility impaired; all vehicles parked in these spaces must display a current blue badge disabilities permit.

Please advise Campus Reception if there is a change of vehicle – failure to do so will result in the invalidation of the permit

By purchasing a permit you are confirming you understand and accept the above conditions.

TERMS & CONDITIONS FOR LATE REGISTRATION FEES

Ordinance XVI

The Admission and Registration of Students

Registration

4. Students shall pay such fees representing charges due for admission, registration,

tuition, accommodation, programmes of study, examinations, conferment of degrees

and otherwise, including payment of money owed to the University in respect of

loans, books or other equipment or materials at such times, and in such manner, as

may be fixed from time to time by the Board.

TERMS & CONDITIONS FOR THE EUROPEAN OPTION BENCH FEE

All MBChB students who joined the European Option are required to pay a bench fee of £74 per Semester to cover costs of teaching and equipment as well as costs involved in arranging and quality-assuring placements abroad in year 5.

Please note below the dates and payment details:

For students in Years 2-5

1^st Semester of 2010/11: £74. Payment to be made by 17^th December 2010

2^nd Semester of 2010/11: £74. Payment to be made by 21^st April 2011

For students in Year 1

2^nd Semester of 2010/11: £74. Payment to be made by 21^st April 2011

Cancellation by you

If you have made payments for both semesters at the beginning of year and decide to withdraw from the European Option during semester 1 we will refund the fee for semester 2 upon proof of payment when cancellation takes place. If you withdraw from the European Option part way through a semester for which you have already paid fees, you will be able to apply for a partial reimbursement, which will be at the discretion of the Medical School. Notice of cancellation must be sent to by email to the email address, or confirmed by telephone to the number, specified by the University in the European Option bench fee information advertised.

TERMS & CONDITIONS FOR EGYPTOLOGY FOR MAY 2011 ONWARDS

1. Your place on the course is not confirmed until the full tuition fees have been paid.

2. Tuition fees must be paid in full within 28 days of receipt of the completed registration form and must be paid before the 1st of the month in which the short course is due to begin.

3. Please note that courses have minimum attendance levels and may be cancelled if too few bookings are received. We reserve the right to amend or cancel courses. If we cancel a course we shall give you at least one week's notice and you will have the option of transferring to another course or of having a full refund of the fees.

4. If you wish to cancel your place on a course, your request should be made in writing (via letter or email) to the Distance-Learning Office. If your written request is received three weeks or more before the course start-date, you will receive a full refund of you fees, minus a £50 charge. If your written request is received two weeks or more before the course start-date, you will receive a full refund of you fees, minus an £80 charge. If your written request is received less than two weeks before the start-date, 100% of the course fees will be retained.

5. Non-attendance of classes due to illness or for personal or professional reasons does not provide the right to refunds, extra tuition or a transfer. However, in such an event we will consider all the circumstances and take such action that we consider to be fair and reasonable.

6. On completion of your course, The University of Manchester will provide you with a certificate of attendance.

7. In the interests of all course participants, the organisers reserve the right to enforce the removal of any student whose behaviour or demeanour is, in their view, considered unacceptable.

8. Through applying for a course, applicants are deemed to have accepted the Terms and Conditions.

TERMS & CONDITIONS FOR UNIVERSITY LANGUAGE CENTRE - IELTS

International English Language Testing System – IELTS [email protected]

BOOKING CONDITIONS

What happens if I want to cancel my test date? Cancellations must be sent in writing (in a letter or by email) stating your name, date of birth, test date, name of person to whom refund cheque should be made payable and address to which it should be sent, or come in person to ULC (opening hours below) and fill in a cancellation form. A minimum of 35 days’ notice must be given and the test fee, less £25 administrative charge, will be refunded. If less than 35 days’ notice is given then the candidate will forfeit the full test fee.

What happens if I am absent on the day of the test? If a candidate is absent on the day of the test he/she will forfeit the full test fee.

What happens if I am unable to attend on the test day for a serious reason? Under such circumstances, candidates should contact ULC immediately for advice. For reasons of a medical nature, please note that evidence of this is required in writing to the centre no later than 5 working days after the test.

What happens if I want to change my test date? You should telephone or email the IELTS Administrator to find out the next available date and then put your request in writing (in a letter or by email) or come in person to ULC (opening hours below) and fill in a transfer request form. A minimum of 35 days’ notice must be given if a candidate wishes to change the date of his/her test. If a candidate transfers test dates an additional payment of £25 is required for each transfer date. If less than 35 days’ notice to transfer is given then the candidate will forfeit the full test fee.

What must I bring with me on the day? Candidates must bring their ORIGINAL ID document; the SAME one as they used for their application form. Only passports or National ID Cards are acceptable. National ID cards must bear the candidate’s photograph, full name in English lettering, signature, date of birth and a unique number. Student cards are not acceptable.

Failure to bring the correct ID may result in the candidate being refused entry to the exam. Under these circumstances the candidate would forfeit the full test fee.

TERMS OF USE FOR THE HORNET SERVICE

You are granted permission to access the Hornet Service for the duration of your stay in the Halls of Residence on the condition that you remain a registered student of The University of Manchester (the University) and that you comply with the following terms of use. Any breach of these terms may result in termination of your access to the Hornet Service

Legal Requirements:

You are reminded of the following:

1. Computer Misuse Act 1990, a breach of this Act is a criminal offence that may result in a fine and/or a jail sentence. Such breaches include:

(a) unauthorised access to computer material (includes a program or data);
(b) unauthorised access to a computer system with intent to commit or facilitate the commission of a serious crime;
(c) unauthorised modification of computer material

2. Telecommunications Act 1984, it is a criminal offence to send grossly offensive, threatening or obscene material via a public telecommunications network, which includes internet traffic which is transmitted through phone lines or other cables.

3. Copyright, Design and Patents Act 1988, a breach of this Act is a civil offence and may result in you being sued for infringement of intellectual property rights. Breaches consist of posting or transmitting any unlawful, copyrighted material of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute an offence.

4. Defamation Act 1996, a breach of this Act is a civil offence and may result in you being sued. Breaches consist of making a malicious misrepresentation of someone’s words or actions in written form. Any breaches or suspected breaches of the above Acts that constitute criminal offences will be reported to the police by the University and may result in additional internal sanctions being imposed on anyone suspected of contravening the Acts, regardless of the outcome of any police investigation. Any breaches or suspected breaches of the above Acts which constitute civil offences will result in disciplinary action being taken against you by the University.

Definitions:

Commercial Purposes means any purpose for which a profit is made.

Data Connection means the physical Ethernet connection to the Internet provided by the Hornet Service.

Hornet Service means the data service provided by the University that offers up to a 10 Mbps Ethernet link to the University network. The service offers full access to all internal and external resources including the Internet and the University’s Novell-based services. You will receive a fully functioning University IP address and can access the same resources as available from the University controlled clusters on campus.

Hornet Support Team means the nominated individuals at The University of Manchester who are responsible for providing the Hornet Services.

Special conditions means any further conditions applicable to the use of one or more Data Connections by you, as notified to you in accordance with paragraph 5 below.

I agree to abide by the following terms of use when using the Hornet Service

1. To use the Data Connection and the Hornet Service only in accordance with these terms and to notify promptly the Hornet Support Team of any breach of its terms in writing or of any infringements of the “Data Connection” or Hornet Service of which I become aware. Permission must always be sought in writing therefore before any normally prohibited services such as computer servers are setup, irrespective of whether or not this is for legitimate academic purposes.

2. To use the services and facilities provided by the Hornet Service for the purposes of not-for-profit research or personal educational development. To obtain permission prior to using part or all of the “Data Connection” for Commercial Purposes by contacting the Hornet Support Team in order to obtain the appropriate permissions. Thus the operation of personal businesses and companies over the Data Connection provided by the Hornet Service is prohibited.

3. You agree not to use the Hornet Service to gain unauthorised or illegal access to data. This includes downloading, emailing, distribution or redistribution of any material of a pornographic, offensive or illegal nature.

4. That the Hornet Service and the “Data Connection” are provided on an “as is” basis and without warranty. No guarantee or warranty can be made that the Hornet Service will be uninterrupted, error free or virus free. Any representations or warranties given by any member of the Hornet Support Team relating to the Hornet Service, express or implied are excluded to the maximum extent permitted by law.

5. To abide by any “Special Conditions” notified to me from time to time by the Hornet Support Team that may apply to the access to, or use of, the “Data Connection”. Notice of further conditions under this paragraph may be given to me by electronic means, for example, by way of emails.

6. To access the “Data Connection”, in whole or in part, only in my personal capacity and not to allow others to access the Data Connection.

7. To ensure that the means of access to the Data Connection and personnel equipment (such as passwords) are kept secure and are not disclosed to third parties.

8. To preserve at all times the confidentiality of information relating to the Hornet Service where the information is not in the public domain.

9. That the members of the Hornet Support Team may hold and process any personal data submitted by you for validation and statistical purposes, and for the purposes of the management of the Hornet Service or for any other lawful purpose notified to you and they may also pass the information on to other members of the Hornet Support Team and the University in compliance with the Data Protection Act 1998.

10. To notify the Hornet Support Team of any errors discovered with the Data Connection and/or the Hornet Service.

11. That any personal data submitted is accurate to the best of my knowledge, and that any changes in that personal data, including my educational status, will be made known to the Hornet Support Team at the earliest possible opportunity.

12. To meet any charges that may from time to time be levied by any member of the Hornet Support Team for the supply of the Data Connections and/or the Hornet Service including, where relevant, annual service fees and reconnection fees.

13. Where you are living in any of the University managed accommodation, which includes Allen Hall, Ashburne Hall, Ladybarn House, Linton House, Oak House, Owens Park, Richmond Park, Sheavyn House, The Firs Villa, Woolton Hall, Chandos Hall, Grosvenor Group of Halls, Lambert & Fairfield Hall, Opal Hall, University Place Hall, Vaughan House, Whitworth Park, Wright Robinson Hall, Burkhardt House, Canterbury Court, Dalton Ellis Hall, Hulme Hall, Opal Gardens, Pankhurst Court, St Anselm Hall, St Gabriel’s Hall, you agree to pay all accommodation fees in accordance with your accommodation agreement with the University. Failure to pay your accommodation fees under your accommodation agreement may result in the University withdrawing provision of the Hornet Service to you until all outstanding fees are paid in full. For the avoidance of doubt this clause only applies to students living in University managed accommodation.

14. You must not simultaneously connect more than one computer to the “Data Connection” nor provide access to other users (for example by connecting a cabled or wireless hub, switch or router or a modem to a networked PC). You are also prohibited from setting up or attaching any Wireless Access Point. The “Data Connection” is for the personal educational use of you only. An automatic disconnection will be carried out for all offences.

15. I agree to abide by The University of Manchester computer usage policy and the JANET Acceptable Use Policy with regard to the use of computers and the academic network.

16. I understand that the use of Peer-to-peer (P2P) software will not be permitted on the University’s Hornet Network and agree to remove or deactivate all P2P software applications. I understand that the use of P2P software applications on the University’s Hornet Network could result in legal action being taken against me from Copyright Holders.

17. Furthermore, I agree to comply with the University’s policy on the use of P2P software. For the avoidance of doubt the following applications* are subject to the University’s Policy on the Use of Peer to Peer Software:

*Please note that this is not an exhaustive list.

I understand that I am bound by the following conditions while using the Hornet Service

18. I understand that breach of any of the provisions of these terms will lead to immediate termination of my access to the Hornet Service either permanently or temporarily, at the discretion of a member of the Hornet Support Team and may result in legal action being taken against me. I understand that where there is no breach of these terms, my access may be terminated, or its terms altered, by a member of the Hornet Support Team after 30 days’ notice has been given to me of the termination or alteration.

19. The University oversees and monitors the usage of the Hornet Service and the University’s network facilities as a whole. Under exceptional circumstances, and with permission from the pastoral team, the University is authorised to inspect any items of computer equipment on site (including the data & services running on them). In such cases you will be required to cooperate with the inspection.

20. Disconnection policy: any machine which is disconnected due to misuse of the network facilities including, but not limited to, those contained in these Terms of Use will be regarded as a serious disciplinary matter within the Halls of Residence and the University. Misuse will result in the immediate termination of your access to the Hornet Service. It may also result in disciplinary action being taken by the University or the British police. Any machine, which is disconnected and is authorised to be reconnected to the Hornet Service will be liable for the following fees.

(i) Viruses: £35 administration fee for reconnection after the third virus disconnection. No disconnection period is defined as users can seek reconnection once the virus threat is removed.

(ii) General Abuse: £50 reconnection fee to be paid after a 28 day disconnection period.

(iii) Copyright Abuse: £70 reconnection fee to be paid after a 56 day disconnection period.

(iv) Network Abuse: £100 reconnection fee to be paid after a 56 day disconnection period.

(v) Wireless Abuse: £130 reconnection fee to be paid after a 56 day disconnection period.

21. I agree it is my responsibility to own and be covered by a valid TV License if I wish to use the IPTV Services provided with the halls of residences to watch or record television programmes as they are being shown on service via a PC or laptop.

Disclaimers

To the extent that applicable law permits:

a. The members of the Hornet Support Team bear no legal responsibility for the accuracy or comprehensiveness of the Hornet Service.

b. The members of the Hornet Support Team accept no liability for, and you will not be entitled to claim against the University or any member of the Hornet Support Team in respect of, any direct, indirect, consequential or incidental damages or losses arising from use of the Data Connections, or from the unavailability of, or break in access to, the Hornet Service, for whatever reason.

c. The Hornet Support Team and the University shall not incur any liability to you for delay in provision of the Hornet Service as a result of an event which is beyond the reasonable control of the Hornet Support Team and/or the University which shall include such things as illness of staff, Acts of God, civil disturbance, student sit ins, strikes or other industrial action, war or governmental advice.

Hornet Fees Conditions for Hornet Service Reconnection

What happens if I want to cancel my reconnection?

Cancellations must be confirmed in writing within 7 (seven) calendar days of making the payment to [email protected].

Please state your name, student ID number, room number, hall information and receipt number. Cancellation notification must be made prior to the Hornet service being reinstated.

We will process the refund due to you as soon as possible and in any case, within 30 days from the date yourcancellation is received.

We will only make refunds to the payment card that you used to make the payment. We will refund you the money you have paid less an administration fee of £15.00.

No refund will be offered once the Hornet service has been reinstated.

FLS FIELD COURSES TERMS & CONDITIONS

The amount you pay is a contribution towards the total cost of the field course, the university pays the remainder.

You have 30 days in which to pay the full amount.

If you withdraw from the field course at any time, you will not be entitled to a refund, due to irrecoverable costs that the university incurs upon booking the field course.

CPPE TERMS & CONDITIONS FOR SUPPLY OF PRODUCTS

PLEASE SCROLL DOWN TO FIND THE RELEVANT SECTION FOR THE GOODS OR SERVICES YOU ARE PURCHASING FROM THE PRODUCT STORE.

TERMS AND CONDITIONS FOR SUPPLY OF GOODS

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products (“Products”) listed on our website https://estore.manchester.ac.uk/ (“our site”) to you. Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

1. Information about us

1.1 http://estore.manchester.ac.uk/ is a site operated by The University of Manchester (“we”).

1.2 We are a Royal Charter corporation registered in England and Wales under number RC000797 and an exempt charity with our registered office at Oxford Road, Manchester, M13 9PL.

1.3 Our main trading address is Oxford Road, Manchester, M13 9PL.

1.4 Our VAT number is GB 849 7389 56.

2. Service availability

Unfortunately we are unable to accept orders for printed learning materials from individuals based outside the United Kingdom.

3. Your status

By placing an order through our site, you warrant that:

(a) You are legally capable of entering into binding contracts; and

(b) You are at least 18 years old.

4. How the contract is formed between you and us

4.1 After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (“Dispatch Confirmation”). The contract between us (“Contract”) will only be formed when we send you the Dispatch Confirmation.

5. Our status

6. Consumer rights

6.3 You will not have any right to cancel a Contract for the supply of any of the following Products:

(a) Any goods which are capable of being personalised and which you ask us to personalise for you;

(b) Audio or video recordings or computer software which we deliver to you sealed and which you unseal;

(d) Goods accessed electronically

6.4 Details of this statutory right, and an explanation of how to exercise it, are provided in the Dispatch Confirmation. This provision does not affect your statutory rights.

7. Availability and delivery

8. Risk and title

8.1 The Products will be at your risk from the time of delivery.

8.2 Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

9. Price and payment

9.1 The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.

9.2 These prices include any VAT where applicable but exclude delivery costs, which will be added to the total amount due.

9.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.

9.7 If we are notified that your payment has failed, or if your card-issuer instigates a chargeback process, we will cancel your access to our products immediately.

10. Our refunds policy

10.1 When you return a Product to us:

10.2 We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

10.3 Refunds are not applicable to products stated in Clause 6.3.

11. Our liability

11.1 We warrant to you that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.

11.3 This does not include or limit in any way our liability:

(a) For death or personal injury caused by our negligence;

(b) Under section 2(3) of the Consumer Protection Act 1987;

(d) For any deliberate breaches of these Terms by us that would entitle you to terminate the contract between us.

(e) For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

11.4 We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us, including but not limited to:

(a) loss of income or revenue

(b) loss of business

(d) loss of anticipated savings

(e) loss of data, or

(f) waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise; provided that this clause 11.4 shall not prevent claims for loss of or damage to your tangible property that fall within the terms of clause 11.1 or clause 11.2 or any other claims for direct financial loss that are not excluded by any of categories (a) to (g) inclusive of this clause 11.4.

11.5 Where you buy any Product from a third party seller through our site, the seller's individual liability will be set out in the seller's terms and conditions.

12. Import duty

12.2 Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

13. Written communications

14. Notices

All notices given by you to us must be given to The University of Manchester at [email protected] We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 13 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

15. Transfer of rights and obligations

15.1 The contract between you and us is binding on you and us and on our respective successors and assigns.

15.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

15.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

16. Events outside our control

16.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

(a) Strikes, lock-outs or other industrial action.

(b) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.

(d) Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

(e) Impossibility of the use of public or private telecommunications networks.

(f) The acts, decrees, legislation, regulations or restrictions of any government.

17. Waiver

17.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.

17.3 No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 14 above.

18. Severability

19. Entire agreement

20. Our right to vary these terms and conditions

21. Law and jurisdiction

MUMMIES & MEDICINE DAY SCHOOL

Cancellation of a Conference or Event by the University.

The University of Manchester reserves the right to cancel a Conference or Event or any associated event at its sole discretion. In the event of such a cancellation the University will refund the value of the booking upon proof of purchase. The University expressly excludes any liability for any direct or indirect losses or damages howsoever arising as a result of such cancellation and will not, for example, be responsible for any travel or accommodation costs incurred. In the event of cancellation, the University will use reasonable endeavours to publicise the cancellation and details will be posted on the website associated with the Conference or event. Attendees are responsible for checking this information prior to the event. Wherever possible, the University will endeavour to contact delegates by email in the event of cancellation.

Cancellation by you.

Unfortunately, we are unable to offer refunds on bookings. We would, however, be happy to transfer the booking to another name, should you wish to send someone in your place; please just notify us at [email protected]

EXTERNAL ADVERTISING TERMS & CONDITIONS

The terms and conditions are the same as the above except:

1. The product in this case is the external advertising space not the product that is then sold.

2. Conditions 6.1 and 6.2 do not apply.

3. Section 10 does not apply. All refunds are at the sellers discretion.

4. All notices given by you to us must be given to The University of Manchester at [email protected].

We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 13 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

T&C'S FOR TRANSCRIPTS SCHOOL OF NURSING, MIDWIFERY & SOCIAL WORK

1. Transcripts will only be issued to students who have no debt to the University. If you have outstanding debt, a transcript shall not be released until the debt has been settled. If you have a debt to the University and have made a payment for a transcript, please contact [email protected] to arrange a refund.

2. The University will endeavour to deliver transcripts within 4-6 weeks of receipt of payment.

3. Graduates who completed their studies prior to October 2004 should be advised that transcript documents may not be available. We will however endeavour to produce documentation where possible.

4. Unless otherwise specified, transcripts will be sent by UK standard post. Postage times and security of delivery vary greatly across the world. The University will not be held responsible for transcripts that are not received.

UNIVERSITY OF MANCHESTER IPAD REPLACEMENT POLICY

Introduction:

The iPads you have been loaned remain the property of the University of Manchester until the end of your time on the programme, at which point you will have the option to buy back the device for an agreed sum. If you do not wish to buy back your iPad this must be returned to MMS before your departure.

The University will insure the devices against loss, theft and damage during this loan period. At the same time, you will be expected to take reasonable care of the iPad and make every effort to keep it secure and prevent loss or theft.

A. Accidental Damage
If your iPad is damaged as the result of an accident, Faculty IT Services will investigate the damage and seek to repair the device or issue you with a replacement. There will be a charge of £100 to cover repair and administration.

The University will not cover:
Loss or damage caused by you deliberately damaging or neglecting the iPad, or any Cosmetic Damage that does not affect the usage of the iPad, including but not limited to scratches, dents and marks.

B. Theft or Loss
If your iPad is stolen or lost The University will replace it. In the event of loss or theft of the iPad you must notify University Security immediately. The number (0161 306 9966) is on the reverse of your library card. If the iPad is stolen then you must report the incident to the Police and obtain a crime reference number (CRN). If you do not report the loss or theft (and obtain a CRN) a replacement iPad will not be issued. If your iPad is not recovered within 10 days from the incident being reported, then Faculty IT Services will issue a replacement.

The University will not replace your iPad in the following circumstances:

Theft or loss from any motor vehicle where you or someone acting on your behalf is not in the vehicle, unless the iPad has been concealed in a locked boot, locked glove compartment or other locked internal compartment and all the vehicle’s windows and doors closed and locked and all security systems have been activated;

Theft or loss from any building, land, premises or vehicle unless force, resulting in damage to the building or premises, was used to gain entry or exit;

where the iPad has been left unattended when it is away from your home, unless the iPad has been left in a locked room, locker or other secure place;

where reasonable precautions have not been taken;

Your responsibilities

You will be expected to take every reasonable precaution to ensure the iPad is kept safe and secure. Specifically you must:

Keep the iPad in a locked compartment, room or other secure area when leaving the iPad unattended and away from home

Consider buying a protective case for the iPad to limit or prevent damage

Report any loss or theft of the iPad to University Security immediately.

Report any theft of the iPad to the Police and obtain a crime reference number (CRN).

Not make any fraudulent or false claim under this policy. Any attempt to do so will be seen as a criminal offence and The University will view this as a serious breach of trust and take appropriate disciplinary action including a possible referral to Fitness to Practice

Not sell or give away the iPad. This is also criminal offence. The School will view this as a serious breach of trust and will take disciplinary action.

HOW TO CLAIM

In the Event of Damage:

Report the damage to IT Services via web submission at http://helpdesk.man.ac.uk/cgi-bin/submitnologin.cgi or Tel: 0161 306 5544

Pay the £100 charge online at and print off a receipt.

IT Services will contact you with an appointment time to visit them

Present IT services with the damaged device, Student ID and the receipt of payment from step 2. IT services will assess the damage and issue you with a replacement iPad.

In the Event of loss or theft:

Notify University Security immediately. The number (0161 306 9966) is on the reverse of your library card. You should also notify security, or relevant personnel, in the location where the device was lost.

Notify IT Services (0161 306 5544) as soon as possible. IT Services will immediately wipe any data and apps using the Mobile Device Management software. This does mean you will lose any data stored on the iPad, so be sure you do regular or automatic data backups onto another device such as PC or Mac.

If the iPad has been stolen, contact the Police and report the incident. You must obtain a Crime Report Number (CRN) from the police.

If after 10 days from lodging the incident, the iPad has not been recovered, you can commence the replacement process:

I. Complete an incident report form at www.mhsme.manchester.ac.uk/resources/325 explaining how the iPad was lost or stolen and email it to [email protected]

II. Make a payment of £100 online at . Ensure you print off and keep a receipt

III. Make an appointment to visit Faculty IT Services by replying to the email you will have received in step 2.

IV. Present IT services with your receipt of payment from step ii., Student ID and, if the iPad has been stolen, the CRN. IT Services will then issue you with a replacement.

CHARGES

For every claim that is made on this cover, appropriate charges will be made to cover repairs or administration costs.

A. Accidental Damage
If your iPad is damaged as the result of an accident, you will be charged to cover the cost of repair and administration of £100

B. Loss and Theft

If your iPad is lost or stolen and a replacement issued under the terms of this cover, you will be charged an administrative cost. The charge will be £100

Claims will be limited to two claims per student. After that no further replacements will be issued.

All charges will be payable by you to The University of Manchester online at . No replacement or repaired iPad will be issued to you until the appropriate payment has been received by The University.

Food in ADvance (FAD) Scheme

Food in ADvance Top Up

Conditions of Issue and Use for eStore.Manchester

1. Food in ADvance Top Up overview

All University of Manchester students, when registered for the FAD Top Up scheme will be using their existing University Student ID Card.
This will allow them to plan and pay for food at FoodOnCampus (FOC) outlets across the University, assisting them to manage expenditure throughout the year
FOC will NOT permit the purchase of alcohol or giftshop items in any outlet

2. Membership

Only students of the University of Manchester will be eligible to purchase the FAD Top Up ‘product’
The FAD Top Up is personal to the registered University Student ID card holder
Any dealings that are necessary will be with the card holder only
Although account holders can arrange for a third party to top-up their account on their behalf, FOC will only deal with the registered account holder in the event of any queries

3. Online Payments

Online payments into the FAD Top Up can be made via eStore at Manchester
Use of the online payment system is governed by the applicable terms and conditions at the relevant time

4. Communication

1 Communication with FAD Top Up scheme users will be via the email address provided at the time of purchasing a top up.

2 It is the obligation of the registered FAD Top Up scheme user to inform us of any changes to their contact details. Notification of changes should be made via email to [email protected]

5. Areas of Where FAD Top Up can be Redeemed

The full list of FOC cafés and restaurants accepting the FAD Card can be found at http://www.foodoncampus.manchester.ac.uk/outlets/

6. Topping Up

Account holders and third parties may make payments to top-up online via eStore at Manchester website A URL will be added once the webstore page has been created
The minimum top-up payment will be £20.00
The maximum top-up payment will be £250.00
The maximum permitted value allowed on a card at any one time is £250.00
The maximum daily spend is £10.00

7. Termination/Suspension of FAD Top Up

The FAD Top Up scheme has no scheduled end but will be reviewed by FOC on an annual basis
The University reserves the right to terminate or suspend the operation of the FAD Top Up for any reason at any time
Registered FAD Top Up users will receive a full refund of any unspent funds in the event of termination or suspension of the FAD Top Up scheme

8. Withdrawal from FAD Top Up Scheme

FAD Top Up Scheme users may withdraw at any time by completing the withdrawal form online, available here: http://www.foodoncampus.manchester.ac.uk/foodinadvance
On withdrawal from the scheme, account holders must specify whether they require a refund. If a refund is not specified it is assumed the user will spend any remaining funds to reach a zero balance
Refunds from unspent balances will not be processed automatically in the event of a user leaving the University. The user must request to be withdrawn from the FAD scheme to obtain a refund

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GENERAL TERMS AND CONDITIONS FOR SUPPLY OF GOODS